New York, NY (Top40 Charts / Strategy Analytics) As the first step to attract and retain users, mobile music services need to provide an extremely straightforward process for users to register an account. A recent study by Strategy Analytics (www.strategyanalytics.com) has found that it is important for music services to provide alternative ways to register. However, rather than restricting the access to certain features (e.g. playlist availability only once logged in), it would be more persuasive to stimulate registering by providing access to better quality music.
A new report from the Media and Services UX (MSX) group at Strategy Analytics investigated the four main music apps in China - QQ Music, NetEase Music, Baidu Music, and Duomi Music. All four services allow users to stream music online; and then download it to their device for offline use. Overall, NetEase
Music provided a better experience in discovering new music that could be of interest to users, in addition to providing a logical interface and socialized services.
Click here for the report: https://bit.ly/1Hz8jLU
Alvin Wu, report author and Analyst commented, "In order to ensure that users are able to easily discover the music that matches their tastes, comprehensive and well organized music categories should be provided. A music style that matches the user's current mood is also desired by Chinese consumers. NetEase
Music provides better music discoverability, not only because of the various playlists created by users or the ease of finding playlists that contains the music the user liked, but also the capability to discover and interact with other users that potentially share the same tastes."
Christopher Dodge, Associate Director, MSX, added, "Music quality will also become a main driver of app adoption. With more domestic smartphones equipped with dedicated
Hi-Fi music chips, lossless music would bring noticeable sound quality improvements on these smartphones. Therefore, Chinese consumers will be more likely to decide which service to use by the availability of lossless music; it becomes increasingly more important for music services in China to improve the availability of high quality music."
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About Media & Services UX
The Media & Services UX group forms part of the User
Experience Innovation Practice (UXIP) at Strategy Analytics. Focusing on user behaviors, motivations and interests within in-vehicle, mobile device, connected home and media & services research areas, UXIP helps clients meet consumer needs, develop usable solutions and deliver compelling user experiences. Extensive expertise and highly experienced in large-scale survey work, in-depth interviews, focus groups and observational sessions, UXIP's research methodology allows strategic user-centric analysis on the potential for new technologies that would otherwise be unavailable. Providing actionable insight, go-to-market strategies and business recommendations, UXIP is a leading supplier of consumer knowledge to the technology industry. Click here for more information
